Under the Industrial Safety and Health Act, workplaces regularly employing 10 to 49 workers must appoint a "safety & health promoter" or a "health promoter" depending on the industry.

One qualification route is completing a course run by a body registered with the prefectural labour-bureau director; our Safety & Health Promoter / Health Promoter Training Courses correspond to this.

Because promoters play the central role in ensuring workers’ health and safety, those without qualifying practical experience must complete this course.

We began offering online statutory courses through e-learning in 2021.

Our previous system relied heavily on manual work for identity checks and attendance management, leaving issues from the standpoint of fraud prevention and legal compliance.

With further business growth in view, we needed a new system that could deliver more reliable identity verification and anti-fraud functions while streamlining operations at the same time.

■ More reliable identity verification

Previously, staff verified each participant visually, leaving concerns about impersonation and other fraud. For statutory courses in particular, proving that "the participant themselves properly completed the training" is critical.

With ONLINE FACE®, patented AI facial recognition automatically matches the participant’s face against their photo ID and verifies identity at login, at the start of the course and throughout it. Absences and fraud (fast-forward tools, unauthorized browsing and so on) are also detected automatically, maintaining strict supervision at all times.

This has greatly strengthened deterrence against fraud and enabled reliable, legally compliant operation. The data involved is properly managed with full consideration for personal-information protection, so we can operate with confidence.

■ More efficient course administration

Checking submitted IDs, verifying identities and sending guidance e-mails all used to be manual, limiting how many online courses we could run.

ONLINE FACE® automated this work, dramatically reducing administrative effort. A small team can now sustain stable operations, enabling continuous, flexible course delivery.

■ Better usability

Our previous system was complex enough to require a training manual of dozens of pages, and inquiries about how to operate it were a real cost.

With ONLINE FACE®’s intuitive UI, participants move smoothly from login and identity verification to lectures and certificate download in one stop. Many tell us they "finished without ever getting lost" and found it "simple and reassuring to use."

In addition to the Health Promoter Training Course, we have already adopted ONLINE FACE® for the following statutory courses:

・Dispatching Undertaking Manager Course

・Safety Officer Appointment Training

・Safety & Health Promoter Training Course

・Stress Check Practitioner Training

All of these are statutory courses requiring strict identity verification and proper completion management; ONLINE FACE® lets us provide a safer, more reliable learning environment.

We will continue expanding our e-learning lineup and actively deploy ONLINE FACE® in our other training areas, accelerating the digital transformation (DX) of education as a whole.

We also plan to support courses that include examinations, working toward more advanced and flexible training programs.

We will keep building a trusted education framework in fields of high social need.